Policies

Policies are your company’s rules for Sail: who gets which features, how much they can use, and how long things are kept. Go to Admin → Policies.

Sail enforces every policy on the server. Hiding a button is just a courtesy. Even someone who pokes at the API can’t get past a policy.

Change what you need, then click Save policies. Everyone gets the change within a minute, and the audit log records exactly what changed.

Features

Each feature is Off, Everyone, or Chosen teams. With Chosen teams, tick the teams that get it. Someone gets a feature if any of their teams has it.

Feature	Default	Turn it off, or limit it, when
Web search	Everyone	Your company doesn’t want queries leaving through any search provider.
File uploads	Everyone	You’re piloting Sail and want to keep company files out until you’re ready.
Personal memory	Everyone	Works council or local rules ask for it. People’s custom instructions still apply.
Create personal assistants	Everyone	You want every assistant to go through your admins. People can still use company and team assistants.
Pick a raw model	Off	Turn it on for a team that evaluates models and needs every model Nexus offers.
Compare replies	Everyone	You want to keep costs down: each comparison runs two to four replies.
Interactive pages	Everyone	Your security team prefers no scripts at all. Pages then show without their scripts.
Export your own chats	Everyone	Chats must not leave Sail as files. Export all my data still works, as data protection law requires.

Roll out in stages

Start with a feature on for one pilot team. Look at how they use it in Usage, then switch it to Everyone.

Limits

Each limit has a Default, which everyone gets, and a Maximum, the most any team can raise it to. Tick No limit to leave one open.

Limit	Default	Example
Upload size (MB)	50 MB default and maximum	Keep 25 MB for everyone, with a 100 MB maximum so Finance can upload big workbooks. Then set Finance’s own limit on its team page.
Messages per hour	No limit	Set 60 for everyone if a few heavy users are driving up costs. Raise it for the analysts’ team.

Teams can only raise a limit, never lower it. A single upload can’t go over 512 MB, whatever you set.

People see their own limits under Your usage in the account menu.

Data and sessions

These apply to the whole organization. Teams can’t change them.

Setting	Default	When to change it
Chat retention	Keep chats forever	Your data policy says chats are kept, say, two years. Idle chats then move to the trash and are deleted 30 days later.
Chats of people who left	90 days	How long a departed person’s chats are kept before they’re deleted. Shorten it if your policy demands; lengthen it for a longer handover.
Audit log	365 days	Your compliance rules require a longer record. The minimum is 30 days.
Sharing	Within the organization	Turn Off if chats and files must not be shared at all. Sharing never reaches outside your company either way.
Idle timeout	12 hours	People must sign in again after this long without using Sail. Shorten it for shared or high-risk devices.
Longest session	7 days	Everyone signs in again after this long, however active they are.

Caution

Chat retention deletes chats for good once they’ve been in the trash for 30 days. Check with your data protection lead before you shorten it.